Foaming can occur normally in spas as body fats and oils react with the water in your spa.
No foam eliminates foam build up wherever it may be a problem.
Please expect delivery delays.
Level-3 Update: Spa Supplies has resumed shipping orders for all products available on our website.
Due to the expected high level of demand we kindly ask that customers be patient with us and to expect that orders will take longer than usual to be dispatched during Level 3. Our warehouse team is safely dispatching hundreds of orders out every day. At present orders are dispatched from our distribution centre within 1–2 days from order date.
However, please allow an extra 5-10 business days for delivery after dispatch as our courier partners are currently experiencing an unprecedented volume of deliveries. Tracking updates may also take longer than usual to update, including the initial scan into the courier systems.
Nobody likes to pay for shipping - so we don't reckon you should have to either! When you spend over $99, the shipping is on us!* Don't worry about putting in any secret codes - it'll be applied automatically!
* Oversized items incur a $29.99 charge.
For orders under $99.00 we've got a flat fee of $7.99 for as many products as you want!*
*Rural delivery incurs a $5.99 charge. Oversized items incur a $29.99 charge.
Please see above updated COVID-19 delivery update top of page.
Once you've made a purchase, your product will usually be dispatched from our warehouse within 1-2 business days.
Please be aware that these times are estimates only.
Dispatch is limited to New Zealand only. All items will ship from our Christchurch warehouse.
In the unfortunate event your goods arrive damaged or are faulty, please contact us no later than 7 days after receiving your items to organise replacement.
If the goods that have arrived are a mispick on our behalf, please contact us as soon as possible to organise replacement.
Change of Mind or Incorrect Selection
Please be very careful when selecting your products as we do not offer returns or refunds for change of mind or user mispick. Confirm your selected item will fit/match/is suitable for your spa pool. Contact us for help regarding suitable models.